Customer Research (2144)

  
Coordinating lecturer :Prof. dr. Allard VAN RIEL 
  
Co-lecturer :dr. Carmen ADAMS 
 Prof. dr. Sandra STREUKENS 
  
Member of the teaching team :Mevrouw Florence NIZETTE 
 De heer Ihtesham UD DIN 
 Mevrouw Sien VAES 


Language of instruction : English


Credits: 6,0
  
Period: semester 1 (6sp)
  
2nd Chance Exam1: Yes
  
Final grade2: Numerical
 
Exam contract: not possible


 
Sequentiality
 
   No sequentiality

Prerequisites

The student can work with general research related concepts such as dependent and independent variables, variance, significance, and correlation.

The student can read and construct a simple causal model.

The student can use statistical software, such as SPSS, for simple analyses.



Content

This concerns a transition curriculum. No contact sessions are provided. The student is only required to participate in the evaluation.

This hands-on course will address the issue of how to organize, plan and execute market(ing) research projects. The student will learn the fundamentals of doing valid research in the domain of marketing, and a number of highly relevant analytical techniques, and in a hands-on project, they will design, conduct and report a marketing research project. The detailed objectives are:

1. To obtain a detailed understanding of the stages involved in conducting research.
2. To get an overview of the various research designs available
3. Deciding which research design/approach is most appropriate for the situation at hand.
4. To obtain an understanding of some main statistical techniques available for analyzing the data obtained via marketing research.

5. Deciding which statistical technique is most appropriate for solving the research questions at hand.

6. Drawing conclusions from your research and summarize the most important findings.

Approach

In a combination of theory sessions and associated practice classes, the students will learn both the methodological foundations, essential analytical tools, and the practice of doing marketing research.



Organisational and teaching methods
Organisational methods  
Lecture  


Evaluation

Semester 1 (6,00sp)

Evaluation method
Written exam100 %
Closed-book
Multiple-choice questions

Second examination period

Evaluation second examination opportunity different from first examination opprt
No
 

Compulsory textbooks (bookshop)
  Marketing Research: An Applied Insight,Daniel Nunan, David F. Birks and Naresh K Malhotra,6th ed.,Pearson,9781292308722
 

Remarks
 

This concerns a transition curriculum. No contact sessions are provided. The student is only required to participate in the evaluation.



Learning outcomes
  EC = learning outcomes      DC = partial outcomes      BC = evaluation criteria  
Offered inTolerance3
Exchange Programme Business Economics J
Master Business Economics - minor Marketing J
Master of Management International Marketing Strategy J
master TEW-MAR J



1   Education, Examination and Legal Position Regulations art.12.2, section 2.
2   Education, Examination and Legal Position Regulations art.15.1, section 3.
3   Education, Examination and Legal Position Regulations art.16.9, section 2.